Privacy Policy

Last Updated: March 1, 2026

RetraceIQ (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information when using the RetraceIQ platform.

1. Information We Collect

When you create an account and use RetraceIQ, we may collect the following information:

Account Information

  • Name
  • Email address
  • Login credentials

Trade Data

When you log trades, we store the data you provide, including:

  • Trading symbols
  • Entry and exit prices
  • Dates and timestamps
  • Trade notes
  • Performance metrics and analytics data

Payment Information

RetraceIQ does not store or process payment card information directly. All payments are securely processed by our payment partner, Stripe.

2. How We Use Your Information

We use collected data to operate and improve the RetraceIQ platform, including:

  • Providing and maintaining the trading journal service
  • Generating analytics and AI-powered trading insights
  • Processing subscription payments through Stripe
  • Sending essential transactional emails such as account confirmations, password resets, and billing notifications
  • Improving product performance, reliability, and security

We do not sell or rent your personal information.

3. Data Sharing

We only share data with trusted service providers required to operate the platform. These may include:

  • Supabase – database hosting and authentication
  • Stripe – payment processing
  • Email providers – transactional email delivery

These providers are contractually obligated to protect your data and use it only to provide services to RetraceIQ.

4. Data Retention

We retain your data for as long as your account remains active.

If you delete your account, your personal information and trade data will be permanently deleted within 30 days.

5. Security

We implement industry-standard security measures to protect your data, including:

  • HTTPS encryption
  • Secure password hashing (bcrypt)
  • Rate limiting and security headers
  • Protected cloud infrastructure

While no system can guarantee absolute security, we take reasonable steps to safeguard your information.

6. Cookies

RetraceIQ uses essential cookies only to support authentication and platform functionality. We do not use advertising cookies or third-party tracking technologies.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Request deletion of your account and associated data

To submit a request, contact us at: support@retraceiq.com

8. Changes to This Policy

We may update this Privacy Policy periodically. When significant changes are made, we will notify users via email notification or an in-app notification. Continued use of the platform after updates constitutes acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy or your data, please contact us:

Email: support@retraceiq.com